Your order is typically shipped within 1-2 business days. We use USPS Priority Mail for most shipments, with guaranteed 3-5 business day delivery. Total lead time is approximately 5-7 business days after you place your order. Weekend orders ship first thing Monday morning.

Once your order ships, you will receive an email from USPS with live tracking information. If you haven't received it, check your spam folder or contact us at jamaicanherbal@gmail.com.

Yes. All package contents are concealed in opaque envelopes or boxes. Your privacy is important to us.

Yes! We offer local delivery from our Lauderdale Lakes location. Delivery zones: 0-5 miles ($7.99), 5-10 miles ($9.99), 10-20 miles ($19.99). Select "Local Delivery" at checkout.

Yes, we ship to Canada. International shipping rates are calculated at checkout.

We accept returns within 30 days of purchase. Items must be unused and in original packaging. Contact us at jamaicanherbal@gmail.com or call (954) 730-8894 to start a return. Perishable goods, health/personal care items, and sale items cannot be returned.

Once we receive and inspect your return, we will email you about the approval or rejection. Approved refunds are applied to your original payment method. Please allow time for your bank or credit card company to process the refund.

Yes. Jamaica Herbal carries a carefully curated selection of natural products, supplements, herbs, and wellness items. We prioritize quality and source products that align with our commitment to natural living.

Yes. Our knowledgeable team is available in-store to offer personalized guidance on natural wellness products. These consultations are for general wellness support and educational purposes only. For medical advice, please consult a licensed healthcare professional.

Visit our Manage My Subscription page. You can update delivery frequency, skip orders, swap products, or cancel anytime. You will need the email associated with your subscription to log in.

Yes, you can cancel your subscription anytime through the subscription management portal. There are no cancellation fees or long-term commitments.

Lauderdale Lakes (Flagship & Juice Bar)
4273 N State Rd 7, Lauderdale Lakes, FL 33319
Phone: (954) 730-8894

North Lauderdale
7527 Kimberly Blvd, North Lauderdale, FL 33068

Yes! Our Lauderdale Lakes flagship location features a full juice bar with fresh-pressed juices, smoothies, and wellness shots made to order. Check out our Juice Bar Menu.