Shipping Information

At Jamaica Herbal, we are committed to delivering our premium health foods, supplements, and natural products right to your doorstep. Here's what you need to know about our shipping process:

Processing Time:

Orders are typically processed within 1-2 business days. During peak times or sales, processing may take up to 3-4 business days.

Shipping Methods:

We offer a range of shipping options to suit your needs, including standard and expedited services. (USPS priority mail is used for almost every shipment)The shipping cost and delivery time depend on the chosen method and your location.

Domestic Shipping:

We ship across the United States. Once your order is processed, the standard shipping usually takes 3-7 business days, while expedited options are available for faster delivery.

International Shipping:

We also offer international shipping to Canada. Please be aware that shipping times can vary greatly depending on the destination and customs processing. International customers are responsible for any customs fees, duties, or taxes that may apply.

Tracking Your Order:

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery.

Return and Refund Policy:

Your satisfaction is our priority. If you're not completely satisfied with your purchase, please refer to our Return and Refund Policy for information on how to return an item and receive a refund.

Please note that shipping times are estimates and not guaranteed. Unexpected delays may occur due to weather conditions, customs clearance, or other unforeseen circumstances. We appreciate your understanding.

For any further questions or concerns about our shipping policies, feel free to contact our customer service team at jamaicanherbal@gmail.com to begin your return, or call us at 954-730-8894. We're here to assist you!